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Jobs or company...

Delivery Manager- Cantonese

Salary undisclosed

Apply on

Linkedn
Original
Simplified

Be the subject matter expert to provide end to end consulting and solutioning

advice to corporate clients as it relates to usage of card products and

integration to corporates’ ERP systems

Responsible for determining and assessing corporate client’s readiness to

perform tech integration with bank’s card solutions

Partners with the sales teams to ensure clear & required solution definition for

the corporate client with a proposed implementation plan and to provide tech

solutioning advice to the corporate client

Acts as the tech knowledge expert on card products (virtual card program

setup), file data feeds and integration to ERP systems with cards schemes

(eg. Oracle, SAP, Workday, etc.)

Identifies corporate clients needs and arranges for training and

communication of specific technical aspects

Responsibilities

Represent issuer and be the product administration and tech support to setup

ICCP (virtual card program), Smart Data, Data Feeds/Integration for

Corporate client

Manage end-to-end setup, configuration and troubleshooting for Corporate

client with regards to API and batch upload integrations with ICCP

Provide Corporate clients a presale process overview and tech support

requirements when they subscribe to an ICCP, Data integration or file delivery

requirements

Provide end-to-end support for Corporate client and sales teams as it relates

to file feed requests, and integration with clients’ ERP system integrations.

Provide ongoing go-to-market, tech and solutioning support on behalf of

issuer for ICCP, Smart Data and File Feeds.

Assess the readiness of Corporate clients for ICCP API/batch integrations

Provide tech solutioning support to issuers’ internal teams (sales, account

management) when Corporate clients encounter tech issues and escalations.

Provides input on how to enhance infrastructure and tools to support

customer’s tech implementation

Ensures resolution of day-to-day technical/operational issues as related to

ICCP, Smart Data, File feeds/integration.

Experiences

Min. 5 years of technical and solutioning experience for Commercial solutions

ie. Virtual cards, data file feeds/pull, integration with ERP systems

Demonstrates success in project management, focused on specific technical

aspects of commercial solutions, solutioning and implementing technical

solutions

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