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Mandarin Speakers

  • Full Time, onsite
  • Manpower Staffing Services (Malaysia) Sdn. Bhd.
  • Kuala Lumpur, Malaysia
RM 3,000 - RM 4,000 / Per Mon

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  • Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)
  • Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
  • Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
  • Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
  • Maintain basic knowledge of client products and/or services
  • Prepare complete and accurate work including appropriately notating accounts as required
  • Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff

Job Role: Customer Service (Mandarin)

Job Location: KL Sentral

Work Schedule: 9hrs | General Shift 9am - 6pm, 5 days Rotational working days (Mon to Sun)

**Need Immediate Joiner to start from 23rd September onwards**

  • Candidate must possess at least a SPM or above.
  • Immediate Joiners are preferred. (Start Date: 18th Sept)
  • Fresh graduates are welcome to apply
  • Required language(s): Simplified Mandarin and English
  • Working Hours: 9hrs | 9am - 6pm
  • Working Days: 5 days | Rotational (Mon to Sun)

  • Normal shifts
  • Fresh Graduates are welcome to apply.
  • EPF & SOCSO
  • Medical leave
  • Annual leave
  • Medical Insurance
  • Training Provided
  • Performance Bonus
  • 5 Working Days