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Customer Service Executive (Mandarin & Cantonese)

RM 3,500 - RM 5,000 / month

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Job Highlights

  • Complimentary stay and staff rate at hotels of Shangri-La Group
  • Basic + allowances + incentives + bonus
  • On the job training (fresh graduates are welcome to apply)

Do you want to be part of a business that creates colorful joys of life and happy memories? Imagine complimentary stays at 5-star properties globally!

How will you feel to be part of a brand known for setting hospitality standards and a career with one of the largest employers of Malaysia? Do you want to be associated with a globally diversified organization that operates with a set standard of values, ethics and work culture?

Very importantly, are you keen to be part of a global contact centre servicing its own customers? If you are looking for a career and not just a job, at Shangri-La, we make that HAPPEN!

What will you learn and be part of?

  • Receive industry best training that will equip you with soft and technical skills for the role
  • Gain confidence in meeting and exceeding expectations of our global customers
  • Get comfortable in handling emails and calls and potentially chats
  • Be part of our multilingual sales-oriented service team supporting our customers on their Reservations and Loyalty Program Queries
  • The opportunity to work and grow in a diverse culture with rewarding career
  • Gain personally and professionally through in-house Development Trainings