Customer Support - Urgent Hiring
Salary undisclosed
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Job Overview
We are looking for a motivated and detail-oriented Customer Support to join our team. In this role, you will manage customer inquiries, handle billing and invoicing concerns, and ensure a positive customer experience. The ideal candidate will be comfortable resolving issues, assisting with order and payment processes, and maintaining accurate records.
Key Responsibilities
- Respond quickly to customer questions via phone, email and chat.
- Create and follow-up on invoices, ensuring timely payments.
- Work with finance to resolve billing issues and keep records accurate.
- Help with creating invoices and tracking payments.
- Keep accurate records of customer interactions, invoices, and payments.
- Work closely with finance and logistics teams to provide smooth service.
Requirement
- Diploma or Degree in Business Administration or any related field.
- Previous experience in customer service or billing/invoicing is preferred.
- Fresh graduates are encouraged to apply.
- Strong communication skills.
- Ability to multitask, prioritize, and manage time effectively.
- Proficiency in Microsoft Office.
Benefits
Parking Perks
- No monthly parking fees; parking is available within the company's own compound.
Snacks & Drinks
- Complimentary snacks and drinks are available in the pantry, offering a refreshing sip of coffee to recharge.
Team Building Activities
- Periodic Team Building & Bonding and Eating Gatherings.
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