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Job Responsibility
- Important Responsibilities and Duties
- Customer Service: Greet customers entering the showroom, understand their needs and preferences, and provide knowledgeable assistance by introducing them to a variety of motorcycles, parts and accessories.
- Sales Support: Assist the sales team in managing the sales process from greeting customers to closing the sale. Assist with paperwork, financing options and explain product features.
- Inventory Management: Track inventory levels, organize showrooms, and ensure all motorcycles and accessories on display are in excellent condition. Assist in ordering new stock and managing inventory records.
- Product Knowledge: Stay up to date with the latest motorcycles, parts and accessories. Attend product training and participate in product demonstrations to improve product knowledge.
- Showroom Maintenance: Keep the showroom clean, organized and attractive. Organize displays to attract customers and provide a pleasant shopping experience.
- Administrative Duties: Perform administrative duties, including answering telephones, managing client appointments, and handling documentation and sales transactions.
- Customer Follow-up: Assists in following up with customers after the sale to ensure satisfaction and address any additional needs or concerns.
- Feedback Collection: Collect and communicate customer feedback to sales and management teams to improve products, services and customer satisfaction.
- High school diploma or equivalent; Further education or certification in sales, marketing, or related field is a plus.
- Language required: Mandarin, English and Bahasa Malaysia.
- Fresh graduates are welcomed to apply.
- Experience in a sales or customer service role, preferably in the motorcycle or automotive industry.
- Strong communication and interpersonal skills, with the ability to effectively engage customers.
- Interest in motorcycles and knowledge of motorcycle products and accessories.
- Basic understanding of sales principles and customer service practices.
- Computer skills and sales software.
- Ability to work as part of a team, as well as independently.
- Flexibility to work weekends, holidays, and extended hours as needed.
- Commission will pay based on target achievement
- Competitive salary with potential bonus based on sales performance.
- Opportunities for professional development and training in sales and customer service.
- A dynamic work environment with a team of passionate motorcycle enthusiasts.
- Employee discounts on motorcycles, parts and accessories.
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