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Mandarin Customer Support Specialist Mobile

RM 2,800 - RM 3,700 / Per Mon


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  • Handling Inbound Calls: Address customer inquiries, complaints, and feedback regarding products.
  • Exceptional Customer Service: Provide precise information while upholding excellent service standards.
  • Teamwork: Collaborate with the team to meet KPIs and adhere to service level agreements (SLAs).
  • Qualifications: Minimum SPM or equivalent; fresh graduates are encouraged to apply.
  • Language Skills: Must have proficiency in English.
  • Work Days: Five days per week.
  • Shift Availability: Open to rotational shifts and weekend work.
  • Leave Options: Annual and sick leave provided.
  • Professional Growth: Opportunities for career advancement.
  • Training and Development: Comprehensive training programs available.
  • Staff Engagement: Participate in various staff activities.