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Customer Success Specialist (Social Media Industry) - Penang

  • Full Time, onsite
  • Agensi Pekerjaan JobScoper Sdn. Bhd.
  • Mukim 10 (Bukit Relau), Malaysia
Salary undisclosed

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Job Responsibility

  • Identify & research customer needs and problems and provide the right solutions.
  • Effectively handle a large number of customer calls and inquiries.
  • Improve customer satisfaction and keep records of all customer conversations.

Job Requirements

  • At least SPM or above education.
  • Can speak and read in Mandarin & English.
  • Knowledge in handling basic computer (Microsoft Excel/Word etc).
  • Good communication and interpersonal skills.
  • Ability to multi-task, priorities and manage time effectively.
  • Willing work in 24/7 Rotational Shift.

Job Benefits

  • Sign on bonus RM1000 (For specific intake time only)
  • Annual leave and sick leave
  • Language allowance
  • KWSP and SOCSO
  • Training Provided
  • Accept graduates with no experience