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Guest Relations Executive

Salary undisclosed

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Company Description

Located in Johor Bahru's downtown core of Bukit Chagar, Capri by Fraser, Johor Bahru / Malaysia, offers a convenient stay for travelers on business or leisure. It is the preferred address for those seeking a modern and comfortable hotel experience in Johor Bahru.

Role Description

This is a full-time on-site role for a Guest Relations Executive at Capri by Fraser, Johor Bahru / Malaysia. The Guest Relations Executive will be responsible for managing guest relations, communication, customer service, sales, and receptionist duties on a day-to-day basis.

Qualifications

  • Guest Relations, Communication, and Customer Service skills
  • Sales and Receptionist Duties experience
  • Excellent interpersonal and communication skills
  • Strong problem-solving abilities
  • High level of professionalism and customer-centric approach
  • Prior experience in the hospitality industry is a plus
  • Fluency in multiple languages is beneficial
  • Bachelor's degree in Hospitality Management or related field is preferred