Guest Relations Executive
Salary undisclosed
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Company Description
Located in Johor Bahru's downtown core of Bukit Chagar, Capri by Fraser, Johor Bahru / Malaysia, offers a convenient stay for travelers on business or leisure. It is the preferred address for those seeking a modern and comfortable hotel experience in Johor Bahru.
Role Description
This is a full-time on-site role for a Guest Relations Executive at Capri by Fraser, Johor Bahru / Malaysia. The Guest Relations Executive will be responsible for managing guest relations, communication, customer service, sales, and receptionist duties on a day-to-day basis.
Qualifications
- Guest Relations, Communication, and Customer Service skills
- Sales and Receptionist Duties experience
- Excellent interpersonal and communication skills
- Strong problem-solving abilities
- High level of professionalism and customer-centric approach
- Prior experience in the hospitality industry is a plus
- Fluency in multiple languages is beneficial
- Bachelor's degree in Hospitality Management or related field is preferred
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