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IT Support (IT Technician)

Salary undisclosed

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Key Responsibilities:

  • Install and configure computer hardware, software, systems, networks, printers, and scanners.
  • Monitor and maintain computer systems and networks, responding in a timely manner to service issues and requests.
  • Provide technical support across the company to ensure optimal operations.
  • Set up accounts for new users and assist with password or login problems.
  • Test and evaluate new technology to drive continuous improvement in IT support.
  • Ensure security and privacy of networks and computer systems.
  • Provide support, including procedural documentation and relevant reports.
  • Keep records of repairs and fixes for future reference.
  • Offer timely technical support and teach users how to utilize computers correctly.
  • Conduct electrical safety checks on computer equipment to ensure compliance with industry standards.


Requirements

Qualifications:

  • Associate's or Bachelor's degree in Computer Science, Information Technology, or related field preferred.
  • Proven experience as an IT Technician or relevant position.
  • Excellent diagnostic and problem-solving skills.
  • In-depth understanding of computer systems (hardware/software) and networks.
  • Experience with various operating systems and platforms (e.g., Windows, macOS, Linux) and office automation products (e.g., Microsoft Office).
  • Knowledge of internet security and data privacy principles.
  • Certification as IT Technician will be an advantage (e.g., CompTIA A+, Microsoft Certified IT Professional).
  • Excellent communication abilities with a customer-oriented approach.


Benefits

  • Opportunities for enriching career growth, including exposure to regional contexts.
  • Healthcare coverage (medical, dental, optical), gym benefits
  • Young, vibrant and open work culture