Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Customer Experience Advocate

Salary undisclosed

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Job Description

We are looking for an experienced, service-oriented, eager-to-grow individual who ensures customers are always setup for success (onboard) and resolve customers issues whatever it takes (technical support). You should be enthusiastic, customer orientated and endeavor to create memorable unique one-of-a-kind customer journeys with JustLogin. Having knowledge of HR processes (across Southeast Asia) and an understanding of SaaS/Cloud based solutions will be an advantage.

Job Duties

  • Manage End-to-End Client Onboarding (Account Review, Setup, Config, Test-Run) within implementation plan
  • Updating of all Client Onboarding activates in CRM
  • Handle 1st level Technical Support via Web, Phone, Chat and Email within stipulated timing
  • Manage client updates on all escalated (2nd level) support issues till resolved without the need for Team Lead’s intervention
  • Document all troubleshooting and problem resolution steps
  • Create Help Center FAQs and Knowledge Articles
  • Perform any other activities as assigned by Team Lead

Job Requirements

  • Diploma/Degree preferably in computer science, software engineering, or any IT-related course
  • 3 years experience working in technical support, client onboarding, professional services, OR customer success teams
  • Active listening and excellent Soft Skills
  • Experience with Salesforce.com / Zendesk / Microsoft Teams / Zoom will be an advantage
  • Proficiency in Multi-tasking and good time management
  • The ideal candidate should possess proficiency in both English and Mandarin, with fluency in Cantonese considered advantageous for engaging effectively in the Chinese market.
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