Head of Branch Strategy and Development
Salary undisclosed
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Job Description
Requirement
- Key leadership role responsible for driving the strategic direction, growth, and operational excellence of the branch network.
- Involves in the development and implementation of strategies to enhance branch performance, optimize customer experience, and achieve business objectives.
- Develop and execute comprehensive branch strategies aligned with the company's overall goals and objectives.
- Oversee the operational efficiency and effectiveness of branch operations.
- Enhance the customer experience by developing and promoting a customer-centric culture within the branches.
- Lead, mentor, and develop a high-performing team of managers and staff.
- Implement strategies to optimize revenue generation and cost control within branches.
- Implement risk management strategies to mitigate operational and financial risks.
Requirement
- Bachelor’s degree in Business Administration, Finance, Marketing, or a related field. MBA or equivalent advanced degree preferred.
- Minimum of 7-10 years of experience in branch management, retail banking, or a related field.
- Proven track record of developing and implementing successful branch strategies.
- Strong leadership experience with a demonstrated ability to manage and develop teams.
- Excellent strategic planning and analytical skills.
- Strong financial acumen with experience in budgeting and financial analysis.
- Exceptional communication and interpersonal skills.
- Proficient in using relevant software and tools for data analysis and reporting.
- Strategic thinking and problem-solving abilities.
- Customer-focused mindset with a passion for enhancing customer experiences.
- Strong organizational and project management skills.
- Ability to adapt to changing market conditions and business environments.
- High ethical standards and integrity
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