Salary up to Rm4,500 Mandarin Speaking Customer Service Representative in Fintech Industry @ Puchong
RM 3,000 - RM 4,500 / Per Mon
Original
Simplified
- Event Management: Coordinate and assist in webinars, online workshops, and Zoom sharing sessions.
- Sales Support: Engage in the sales process by interacting with customers, resolving queries, closing sales, handling payments, and following up on sales.
- Customer Relationship: Cultivate strong relationships with customers to enhance satisfaction and retention.
- Service Quality: Maintain high standards of service quality and assist with administrative tasks as needed.
- Student Guidance: Guide students in developing the correct trading mindset.
- Sales Support: Engage in the sales process by interacting with customers, resolving queries, closing sales, handling payments, and following up on sales.
- Language Proficiency: Fluent in English, Bahasa Malaysia, and Mandarin.
- Mandarin proficiency is a plus for communicating with Mandarin-speaking clients, but not required. All candidates are welcome to apply.
- Education: Fresh graduates are encouraged to apply.
- Event Hours: Availability for extended hours and weekends during events and workshops as needed (OT Available)
- Technical Skills: Proficient in G Suite and Microsoft Office; coding knowledge is a plus.
- Learning Mindset: Eager to learn new technologies that enhance work efficiency.
- Problem-Solving: Excellent problem-solving skills and attention to detail.
- Interpersonal Skills: Positive attitude, supportive, patient, and prioritizes every customer. Strong relationship-building abilities with prospects and team members.
- Trading Experience: Beneficial but not mandatory.
- Monthly salary: RM3,000 – RM4,500
- Working Hours: Monday – Saturday (9am – 5pm)
- Walking distance to LRT Station
- Skill Development: Elevate your expertise with fully sponsored skill set training and certifications.
- Career Progression: Clear paths to managerial roles for your future growth.
- Open-Door Policy: Easy dialogue with our management team.
- Stability: Enjoy fixed allowances for added stability.
- Recognition: Comprehensive rewards program featuring Long Service, Best Performer, and Role Model Awards.
- Employee Well-being: Additional perks including sports, recreational activities, and exclusive employee vacation benefits.
- Working Hours: Monday – Saturday (9am – 5pm)
Similar Jobs