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Salary up to Rm4,500 Mandarin Speaking Customer Service Representative in Fintech Industry @ Puchong

  • Full Time, onsite
  • Agensi Pekerjaan JEV Management Sdn. Bhd.
  • Puchong, Malaysia
Salary undisclosed

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Job Responsibility

  • Event Management: Coordinate and assist in webinars, online workshops, and Zoom sharing sessions.
  • Sales Support: Engage in the sales process by interacting with customers, resolving queries, closing sales, handling payments, and following up on sales.
  • Customer Relationship: Cultivate strong relationships with customers to enhance satisfaction and retention.
  • Service Quality: Maintain high standards of service quality and assist with administrative tasks as needed.
  • Student Guidance: Guide students in developing the correct trading mindset.

Job Requirements

  • Language Proficiency: Fluent in English, Bahasa Malaysia, and Mandarin.
  • Mandarin proficiency is a plus for communicating with Mandarin-speaking clients, but not required. All candidates are welcome to apply.
  • Education: Fresh graduates are encouraged to apply.
  • Event Hours: Availability for extended hours and weekends during events and workshops as needed (OT Available)
  • Technical Skills: Proficient in G Suite and Microsoft Office; coding knowledge is a plus.
  • Learning Mindset: Eager to learn new technologies that enhance work efficiency.
  • Problem-Solving: Excellent problem-solving skills and attention to detail.
  • Interpersonal Skills: Positive attitude, supportive, patient, and prioritizes every customer. Strong relationship-building abilities with prospects and team members.
  • Trading Experience: Beneficial but not mandatory.

Job Benefits

  • Monthly salary: RM3,000 â RM4,500
  • Working Hours: Monday â Saturday (9am â 5pm)
  • Walking distance to LRT Station
  • Skill Development: Elevate your expertise with fully sponsored skill set training and certifications.
  • Career Progression: Clear paths to managerial roles for your future growth.
  • Open-Door Policy: Easy dialogue with our management team.
  • Stability: Enjoy fixed allowances for added stability.
  • Recognition: Comprehensive rewards program featuring Long Service, Best Performer, and Role Model Awards.
  • Employee Well-being: Additional perks including sports, recreational activities, and exclusive employee vacation benefits.