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- Managing eCommerce platforms (Lazada, Shopee, Tiktok, Website)
- Liaise with product & marketing team on the upcoming deals/promotions
- Upload new product in a timely manner.
- Manage daily orders, follow up with return/refunds.
- Manage customer’s enquiry in all platforms (online marketplace and FB/Whatsapp), required to work extra hours including Sat, Sun and PH.
- Study marketplace rules & regulations.
- Keep product listing, store banner attractive at all time.
- Light graphics design and video editing task, can learn in work.
- Solid communication skills in Mandarin, English and Bahasa Malaysia.
- Ability to adapt to a fast-changing environment.
- Proactively seek for solutions until issues are resolved.
- Must be able to work overtime on eCommerce festive seasons such as 9.9, 11.11 & 12.12.
- Team Player, able to work in a team. Strictly No Politics in office.
- Knowledge in Photoshop/Illustrator will be an added advantage.
- Fresh Grads are encouraged to apply.
- Career Advancement
- Incentive for long hour chat support
- Medical Insurance
- EPF & Socso
- Annual Bonus
- Free Drinks & Snacks in Pantry
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