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Customer Service Executive (Email & Live Chat) Basic up to 6k

  • Full Time, onsite
  • Agensi Pekerjaan Asia Recruit Sdn Bhd
  • Kuala Lumpur, Malaysia
RM 4,000 - RM 6,000 / Per Mon


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  • Provide customer service based live chat & email support to customers (Phone call is secondary)
  • Activate and engage with client/customer and provide accurate information
  • Record and update customers’ cases into the system and trackers following appropriate processes
  • Provide accurate and understandable information to all customers and support partners
  • Ensure customer issues and/or complaints are either addressed or escalated to the appropriate level
  • Ensure all follow ups are done in a timely manner
  • Diploma / Degree (fresh) welcome to apply
  • Good communication skills in English & Mandarin
  • Location: KL Sentral
  • Working days : Monday - Sunday (5 days work)
  • Working Hour: 24/7 (Each Shift 9 hours)
  • Basic up to RM6000 + Shift Allowance + KPI Allowances