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Customer Service Specialist (MNC, attractive package, Fintech, KL)

Salary undisclosed

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Exciting opportunity with an MNC investment & trading platform provider with a package of upto RM58,500/Annum!


Your new company

A global fintech company founded in California, expanding their platform with the aim of enabling better access to investment opportunities and promoting financial inclusion, based in KL.



Your new role

  • incoming call answering, online reply, and email reply
  • Responsible for customer platform and brokerage consultation, information enquiry and problem-solving
  • Responsible for recording, classifying and sorting out customer feedback

What you'll need to succeed

  • customer service experience
  • comfortable working in rotational shifts (evening/weekend/night shift - allowances provided!)
  • mandarin or cantonese speaker is preferred for external liaising
  • open to fresh graduates!

What you'll get in return

  • Attractive remuneration package including basic, shift allowances, 13th month bonus, performance bonus, and yearly increment!
  • Career Advancement and Progression
  • MNC environment
  • Training and development
  • Regional exposure

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to [email protected] . If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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