Security Guard cum Bellman

1. Support and assist in ensuring the safety of guests and hotel employees and the security of the hotel and property. 2. Patrol the interior and the perimeter of the hotel and property. 3. Respond to any emergency situations which include but are not limited to safety hazards, fires, medical emergencies, and threats to life and or property. 4. Responsible for the security of the parking facilities at the Hotel and its assets and for maintaining order in the car park areas. 5. Patrol the car park areas and manage parking and traffic control in car park areas. 6. Initiates preliminary investigations into incidents and writes reports and ensures accuracy of the necessary documentation, as needed. 7. Responsible for providing high levels of customer service and hospitality are demonstrated and all guests’ requests are dealt with in a timely, prompt and courteous manner. 8. Responsible to ensure smooth and fast luggage or baggage handling for all arrival or departure guests. 9. Responsible to assist guests with luggage, collecting and distributing post or packages, and with general inquiries. 10. Promote safe work practices. 11. Responsible to maintain the integrity of the hotel. 12. Responsible for compliance with Company rules, regulations, policies, and procedures. 13. Responsible to perform quality work within deadlines with or without direct supervision. 14. Interact professionally with other employees, business associates, and guests. 15. Effectively communicate while ensuring and maintaining effective and positive working relationships with other colleagues. 16. Be professional and ensure personal grooming and appearance and good personal hygiene. 17. Consults with superiors on daily requirements, for all events and functions and last-minute requests by guests. 18. All other tasks and responsibilities as required and directed by superiors or the Management.