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Customer Service Executive- English/Bahasa

Salary undisclosed

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Customer service Executive

Bahasa speaker: RM 1900 basic+ 700 RM allowance

English Speaker: RM 2100 basic + 700 RM allowance

location: Johor

Role Description

This is a full-time on-site role for a Customer Service Executive proficient in English and Bahasa. The Customer Service Executive will be responsible for delivering exceptional customer support, managing customer service operations, and ensuring customer satisfaction on a day-to-day basis in our Melbourne, VIC office.

Qualifications

  • Interpersonal Skills, Customer Satisfaction, and Customer Support
  • Customer Service and Customer Service Management skills
  • Excellent communication skills in English and Bahasa
  • Ability to handle challenging situations with empathy and professionalism
  • Experience in a customer-facing role is preferred
  • Strong problem-solving skills
  • Attention to detail and organizational skills
  • Relevant diploma or degree in Business Administration or related field