Customer Service Executive- English/Bahasa
Salary undisclosed
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Customer service Executive
Bahasa speaker: RM 1900 basic+ 700 RM allowance
English Speaker: RM 2100 basic + 700 RM allowance
location: Johor
Role Description
This is a full-time on-site role for a Customer Service Executive proficient in English and Bahasa. The Customer Service Executive will be responsible for delivering exceptional customer support, managing customer service operations, and ensuring customer satisfaction on a day-to-day basis in our Melbourne, VIC office.
Qualifications
Bahasa speaker: RM 1900 basic+ 700 RM allowance
English Speaker: RM 2100 basic + 700 RM allowance
location: Johor
Role Description
This is a full-time on-site role for a Customer Service Executive proficient in English and Bahasa. The Customer Service Executive will be responsible for delivering exceptional customer support, managing customer service operations, and ensuring customer satisfaction on a day-to-day basis in our Melbourne, VIC office.
Qualifications
- Interpersonal Skills, Customer Satisfaction, and Customer Support
- Customer Service and Customer Service Management skills
- Excellent communication skills in English and Bahasa
- Ability to handle challenging situations with empathy and professionalism
- Experience in a customer-facing role is preferred
- Strong problem-solving skills
- Attention to detail and organizational skills
- Relevant diploma or degree in Business Administration or related field
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