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Company Description
Established in 2010, TG Power Wrap Sdn Bhd is a quality-driven company based in Sungai Petani, specializing in producing PVC cling film for the food packaging sector. Our policies and procedures are designed to achieve total customer satisfaction.
Role Description
This is a full-time on-site role for a Customer Service Executive at TG FOODWRAP. The Customer Service Executive will be responsible for providing excellent customer support, managing customer service inquiries, and ensuring customer satisfaction on a day-to-day basis.
Qualifications
Established in 2010, TG Power Wrap Sdn Bhd is a quality-driven company based in Sungai Petani, specializing in producing PVC cling film for the food packaging sector. Our policies and procedures are designed to achieve total customer satisfaction.
Role Description
This is a full-time on-site role for a Customer Service Executive at TG FOODWRAP. The Customer Service Executive will be responsible for providing excellent customer support, managing customer service inquiries, and ensuring customer satisfaction on a day-to-day basis.
Qualifications
- Interpersonal Skills, Customer Satisfaction, and Customer Support
- Customer Service and Customer Service Management
- Excellent communication and problem-solving skills
- Ability to manage multiple tasks and prioritize effectively
- Previous experience in customer service roles
- Proficiency in Microsoft Office and CRM software
- High school diploma or equivalent; Bachelor's degree is a plus
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