Sales Business Development Manager (Freight Forwarding)
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Business Development Manager (Freight Forwarding)
Sales Experience Mandatory
Primary Functions
- Hunt, win and acquire new business and customers for the organization
- Lead the engagement and grow assigned customers in country
- Maintain positive and close relationships with all assigned customers
- Lead and prepare customer quotations and proposals
- Meet targets and/or increase the organization's revenue, volumes and gross profit
- Execute business development strategies and tactics
- Assist management and leadership in the formulation of sales planing, tactics and strategies when required.
- Interact with local and regional product teams (including Air, Ocean and others) on securing the best rates in the market for customer proposal purposes.
- Manage and analyze the performance of owned customers, identify the need for action and execute these actions
- Support and/or enable the growth of assigned accounts regionally or globally if required.
Secondary functions
- Work collaboratively with leadership & related stakeholders to implement new & existing sales initiatives
- Work on tenders/RFQs/Bids if required
- Positive internal stakeholder relationship management - Tech, Product, CS, Operations & others
- Contribute ideas on process improvements & implementation of related improvements.
- Internal stakeholder management
- Execute and manage all other jobs as assigned by immediate and dotted line manager.
Requirements:
- Degree / Diploma in Business Administration or Sales & Marketing
- Min. five years’ customer facing sales experience of which three years in a sales management capacity in a freight forwarding, shipping, Logistics or Supply Chain environment is a MUST
- Good records in execution of successful sales development strategies
- Working knowledge in Freight Forwarinf and/or logistics related operations and selling process
- Proactive, independent and able to multi-task and work in a matrix reporting environment
- Strong customer focus and service ethics
- Proficient in use of Microsoft Office applications.
- Good interpersonal skills, accountable, initiative and willingness to learn
- Good consultative sales techniques and well-developed negotiation skills
- Possess a high level of honesty, integrity, and ethics
- Good team player with positive working attitude
Education / Qualifications
- Diploma/ Degree
Experience Required
- Minimum 5 years’ experience in performance of functions as detailed in the role content
- Proficient in Microsoft Office applications
Competences (Abilities / Skills/ Knowledge)
- Good in MS-Office applications
- Good negotiation skills
- Ability to operate effectively in a rapidly growing and dynamic changing environment.
- Good time management with ability to prioritise and work within timelines
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