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Sales Business Development Manager (Freight Forwarding)

Salary undisclosed

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Business Development Manager (Freight Forwarding)

Sales Experience Mandatory

Primary Functions

  • Hunt, win and acquire new business and customers for the organization
  • Lead the engagement and grow assigned customers in country
  • Maintain positive and close relationships with all assigned customers
  • Lead and prepare customer quotations and proposals
  • Meet targets and/or increase the organization's revenue, volumes and gross profit
  • Execute business development strategies and tactics
  • Assist management and leadership in the formulation of sales planing, tactics and strategies when required.
  • Interact with local and regional product teams (including Air, Ocean and others) on securing the best rates in the market for customer proposal purposes.
  • Manage and analyze the performance of owned customers, identify the need for action and execute these actions
  • Support and/or enable the growth of assigned accounts regionally or globally if required.

Secondary functions

  • Work collaboratively with leadership & related stakeholders to implement new & existing sales initiatives
  • Work on tenders/RFQs/Bids if required
  • Positive internal stakeholder relationship management - Tech, Product, CS, Operations & others
  • Contribute ideas on process improvements & implementation of related improvements.
  • Internal stakeholder management
  • Execute and manage all other jobs as assigned by immediate and dotted line manager.

Requirements:

  • Degree / Diploma in Business Administration or Sales & Marketing
  • Min. five years’ customer facing sales experience of which three years in a sales management capacity in a freight forwarding, shipping, Logistics or Supply Chain environment is a MUST
  • Good records in execution of successful sales development strategies
  • Working knowledge in Freight Forwarinf and/or logistics related operations and selling process
  • Proactive, independent and able to multi-task and work in a matrix reporting environment
  • Strong customer focus and service ethics
  • Proficient in use of Microsoft Office applications.
  • Good interpersonal skills, accountable, initiative and willingness to learn
  • Good consultative sales techniques and well-developed negotiation skills
  • Possess a high level of honesty, integrity, and ethics
  • Good team player with positive working attitude

Education / Qualifications

  • Diploma/ Degree

Experience Required

  • Minimum 5 years’ experience in performance of functions as detailed in the role content
  • Proficient in Microsoft Office applications

Competences (Abilities / Skills/ Knowledge)

  • Good in MS-Office applications
  • Good negotiation skills
  • Ability to operate effectively in a rapidly growing and dynamic changing environment.
  • Good time management with ability to prioritise and work within timelines