Customer Experience Executive cum Live streamer
Apply on
Overview:
The Customer Experience Executive is responsible for creating and implementing strategies to improve customer satisfaction and loyalty. This role will work closely with cross-functional team to ensure a seamless customer experience across all channels. The Live Streamer is responsible for creating and delivering engaging live streams to the company's audience. This role will work closely with the marketing team to develop and execute live streaming campaigns.
Responsibilities:
Develop and implement customer experience strategies and initiatives
Analyze customer feedback and identify opportunities for improvement
Work with cross-functional teams to improve the customer experience
Manage the customer experience budget and ensure efficient use of resources
Stay up-to-date on the latest customer experience trends and technologies
Implement new technologies and solutions to improve the customer experience
Monitor competitor activity and identify opportunities for differentiation
Stay informed about industry best practices and regulations related to customer experience
Conduct regular performance reviews of the customer experience team and provide feedback for improvement
Develop and deliver engaging live streams to the company's audience
Work with the marketing team to develop and execute live streaming campaigns
Promote live streams across social media and other channels
Interact with viewers during live streams and answer questions
Monitor live stream analytics and identify opportunities for improvement
Stay up-to-date on the latest live streaming trends and technologies
Implement new technologies and solutions to improve the live streaming experience
Monitor competitor activity and identify opportunities for differentiation
Stay informed about industry best practices and regulations related to live streaming
Conduct regular performance reviews of the live streaming team and provide feedback
for improvement
Overview:
The Customer Experience Executive is responsible for creating and implementing strategies to improve customer satisfaction and loyalty. This role will work closely with cross-functional team to ensure a seamless customer experience across all channels. The Live Streamer is responsible for creating and delivering engaging live streams to the company's audience. This role will work closely with the marketing team to develop and execute live streaming campaigns.
Responsibilities:
● Develop and implement customer experience strategies and initiatives
● Analyze customer feedback and identify opportunities for improvement
● Work with cross-functional teams to improve the customer experience
● Manage the customer experience budget and ensure efficient use of resources
● Stay up-to-date on the latest customer experience trends and technologies
● Implement new technologies and solutions to improve the customer experience
● Monitor competitor activity and identify opportunities for differentiation
● Stay informed about industry best practices and regulations related to customer experience
● Conduct regular performance reviews of the customer experience team and provide feedback for improvement
● Develop and deliver engaging live streams to the company's audience
● Work with the marketing team to develop and execute live streaming campaigns
● Promote live streams across social media and other channels
● Interact with viewers during live streams and answer questions
● Monitor live stream analytics and identify opportunities for improvement
● Stay up-to-date on the latest live streaming trends and technologies
● Implement new technologies and solutions to improve the live streaming experience
● Monitor competitor activity and identify opportunities for differentiation
● Stay informed about industry best practices and regulations related to live streaming
● Conduct regular performance reviews of the live streaming team and provide feedback
for improvement
