Business Process and Application Support Executive
Salary undisclosed
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Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.
Main responsibilities
- Assist in analyzing business processes and identify areas for improvement.
- Participate in collaboration with different teams to understand requirements and objectives.
- Assist in drafting business processes and obtain approval on process changes
- Assist in identifying opportunities for automating tasks and processes.
- Assist in optimizing the use of tools and technologies to enhance process efficiency.
- Assist in updating the Organizational Chart and Functional Description
- Assist in maintaining and updating GIMS SharePoint site.
- Ensure deliveries are on time
- Assist other team members
Accountabilities
The success in filling the position will be measured against:
- Ability to analyze complex processes and identify areas for improvement.
- Proactively identify issues and develop effective solutions.
- Clearly convey information and ideas to individuals and groups.
- Work effectively with others to achieve common goals.
- Adjust to changing priorities and work effectively in a dynamic environment.
- Ability to maintain up to date records of activities defined in main responsibility
- Timely reporting to Manager, Business Process and Application Support
- Initiative to take on additional responsibility
- Initiative taken to improve work processes and reports
Qualifications
Mandatory requirements
- Bachelor’s degree/Diploma in Business Administration, Operations Management, or a related field.
- 1 - 3 years of experience in business process analysis, process improvement, or a related role.
- Strong analytical and problem-solving skills.
- Proficiency in process modelling and analysis tools (e.g., BPMN, Visio).
- Excellent communication and interpersonal skills.
- Ability to work collaboratively with cross-functional teams.
- Detail-oriented with strong organizational skills.
- Appreciation of Shipping Industry
- Proper aptitude when working within a team and individually.
- Knowledge of Microsoft 365 application, such as SharePoint, Visio, Power Automate, Power Apps
- Good Computer Skills.
- Good Communication Skills.
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