Sales Admin (Klang)

Job Summary:

The Sales Support Assistant will play a crucial role in supporting the sales team by managing administrative tasks, assisting with customer inquiries, and ensuring a smooth sales process. This role requires excellent communication skills, attention to detail, and the ability to work in a fast-paced environment.

Key Responsibilities:

• Administrative Support:
• Prepare and process sales orders, invoices.
• Maintain and update customer records in the CRM system.
• Assist with the preparation of sales presentations and proposals.
• Customer Support:
• Respond to customer inquiries and provide information about products and services.
• Handle and resolve customer complaints in a professional manner.
• Coordinate with other departments to ensure timely delivery of products and services.
• Sales Coordination:
• Support the sales team with scheduling meetings and managing calendars.
• Track and report on sales metrics and KPIs.
• Assist with the organization of sales events, trade shows, and conferences.
• Data Management:
• Maintain accurate sales and customer records.
• Generate sales reports and analytics to support decision-making.
• Ensure data integrity and confidentiality.

Qualifications:

• Bachelor’s degree in business administration, Marketing, or a related field.
• Proven experience in a sales support or administrative role.
• Proficiency in MS Office (Excel, Word, PowerPoint) and CRM software.
• Strong organizational and multitasking abilities.
• Excellent verbal and written communication skills.
• Customer-focused mindset with a high level of professionalism.
• Ability to work independently and as part of a team.

Job Type: Full-time

Pay: RM2,500.00 - RM3,000.00 per month

Schedule:

• Monday to Friday