Back Office Executive (Mandarin Speaker)
Salary undisclosed
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Responsibilities:
Requirements:
- Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions
- Coordinate with risk dept on leverage changing request, or any escalated trading issues
- Communicate with TL and sales on regular basis to perform specific IB request or re-organizing network structure
- Liaising with technology provider on any complex situation dispute
- Cross checking with PSP on funding issues
- Managing internal ticketing on any feedback or issues arise within the dept
- Performing financial checks on any transaction or transfer within the system
- Collecting appropriate information of any complaint on technical perspective
- Contributing continuous improvement to enhance the operational efficiency and effectiveness of fraud operation processes
Requirements:
- A bachelor's degree in business or related field.-A minimum of 5 years of experience in business analysis or a related field in Brokerage Backoffice
- Exceptional analytical and conceptual thinking skills
- Advanced technical skills
- Great attention to minute details, meticulously excellent to numbers and procedures
- Fundamentally analytical and conceptual thinking skills
- Experience creating detailed reports and giving presentations
- Competency in Microsoft applications including Word, Excel, and Outlook
- A track record of following through on commitments
- Excellent planning, organizational, and time management skills
- Experience in a stock-broking business, in either IT or back office operations would be a significant advantage
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