Clinic Assistant

We are seeking a dedicated and compassionate Clinic Assistant to join our healthcare team in MedeSeri Edina Sdn Bhd. The Clinic Assistant will play a crucial role in providing administrative and support services to ensure the smooth and efficient operation of the clinic. The ideal candidate should have excellent organizational skills, strong interpersonal abilities, and a commitment to delivering high-quality patient care.

Responsibilities:

Patient Reception and Registration:
Greet and assist patients upon arrival, providing a welcoming and comfortable environment.
Register new patients, collect and verify personal information, and update patient records as needed.

Appointment Scheduling:
Schedule and confirm patient appointments over the phone or in person.
Coordinate with healthcare providers to optimize the appointment calendar.

Administrative Duties:
Maintain organized patient files and electronic records.
Assist in the completion of insurance forms and other administrative documentation.
Handle phone inquiries and provide information to patients as needed.

Billing and Payments:
Process billing information and coordinate with patients on payment arrangements.
Verify insurance coverage and assist patients with billing-related inquiries.

Medical Records Management:
Ensure the accuracy and confidentiality of patient medical records.
Assist in the filing and retrieval of medical records as required.

Assistance during Examinations:
Prepare examination rooms for patient visits.
Assist healthcare providers during examinations and minor procedures.
Monitor and record vital signs as directed.

Supply Management:
Maintain inventory of medical and office supplies.
Place orders for supplies as needed, ensuring adequate stock levels.

Patient Education:
Provide patients with basic information about prescribed medications, procedures, and post-treatment care.
Offer educational materials and resources as directed by healthcare providers.

Qualifications:

• Minimum SPM or equivalent.
• Previous experience in a healthcare or clinic setting is preferred.
• Strong organizational and multitasking abilities.
• Excellent interpersonal and communication skills.
• With or Without Experience are welcomed.

Benefits:

• Competitive salary.
• Opportunities for professional development.
• Collaborative and supportive team environment.
• Training will be provided.

If you are a detail-oriented and empathetic individual with a passion for healthcare support, we invite you to apply. Please submit your resume and cover letter to [email protected] or Contact HR: 011-12127293 (Ms. Farina)

Job Type: Full-time

Pay: From RM1,500.00 per month

Benefits:

• Health insurance
• Maternity leave
• Parental leave

Schedule:

• Fixed shift

Supplemental Pay:

• Overtime pay

Education:

• STM/STPM (Preferred)

Experience:

• Clinical Assistant: 1 year (Preferred)