Head of QA

The organisation is a global technology and manufacturing company that specializes in providing advanced electronic control solutions:

Job Responsibilities:

• Lead and manage the QA team, providing guidance, mentorship, and support.
• Develop and implement a comprehensive QA strategy aligned with company objectives.
• Continuously assess and improve QA processes and methodologies.
• Collaborate with cross-functional teams to enhance product quality and reliability.
• Develop quality inspection methods, documentations and procedures to In-Process and Outgoing Quality Inspection pertaining to customers specifications and requirements.
• Allocate and guide Quality Teams job function for In-Process and Outgoing to achieve department KPI.
• Provide training to QA Technicians / Leaders / Inspectors based on Quality Inspection Documents prepared to ensure they are understood the specification and requirements with correct inspection method.
• Monitor In-Process Quality and Outgoing Quality performance. When necessary, to be develop corrective action plans for quality improvement.
• Involve First Article run products to ensure FA meeting customer specifications and requirements.
• Qualify First Article products and prepare PPAP for FA submission.
• Utilize quality improvement tools and develop strategy in problem solving in continuous improvement to resolve customer quality complaints or online quality issues with internal team.
• Deal with customers and resolve the quality issues pertaining to customers requirements.
• Coordinate 8D Report / CAPA per customer request on quality issues feedback by customer with internal team and verify the effectiveness.
• Conduct process audit to ensure manufacturing processes / CAPA / improvement actions are effectively implemented, maintained and comply to manufacturing procedures.
• Handling on customer audit.
• Coordinate purge for non-conformance materials or parts.
• Involve in determining disposition of non-conforming material on MRB.
• Coordinate sorting activity in house or customer site when necessary.
• Any other duties as and when assigned by management
  
  
  

Job Requirements:

• Candidate must possess at least a Diploma, advanced /higher/Graduate Diploma, Bachelors Degree, Post Graduate Diploma, Professional Degree in Engineering or equivalent.
• Minimum 2 years work related experience preferably with an MNC.
• Required Skills: Supplier quality management, problem solving, SPC, CAPA, supplier audit.
  
  
  

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