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Cash Processing Representative - Hybrid

Salary undisclosed

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At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

We’re currently looking for a high caliber professional to join our team as Cash Processing Representative - Hybrid (Internal Job Title: Cash and Trade Proc Rep - C05) based in Penang, Malaysia. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

  • Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

  • We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

  • We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world

In this role, you’re expected to:

  • Review and provide feedback on potential matches generated by internal systems for various compliance regulations.
  • Work closely with Global/Regional Sanctions Ops and Regional Cash/Trade Processing Ops.
  • Ensure transactions are processed efficiently, act as a Subject Matter Expert (SME), and recommend process improvements.
  • Ensure potential matches are reviewed and resolved in a timely manner while complying with Citi internal policies, standards, procedures, and guidelines.
  • Evaluate and recommend solutions to problems through data analysis, technical experience and precedent.
  • Anticipate and respond to requests for deliverables from internal and external clients and vendors (if applicable).
  • Participate in internal and external audit reviews.
  • Identify the root cause of compliance issues identified during the Manager Control Assessment and undertake corrective action to ensure immediate compliance.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.


As a successful candidate, you’d ideally have the following skills and exposure:

  • Previous relevant experience preferred
  • Fundamental comprehension of financial industry regulations
  • Effective verbal and written skills
  • Effective communication and analytical skills
  • Bachelor’s/University degree or equivalent experience

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

This Cash and Trade Proc Rep is an entry level role that involves analyzing cases relating to Compliance/AML issues and requires analytical skills and decision making in accordance with Citi internal policies, standards, procedures, and guidelines. The role will require reviewing and resolving potential matches for payable, receivable and trade transactions.

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Job Family Group:

Operations - Transaction Services

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Job Family:

Cash Management

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Time Type:

Full time

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .

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