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Reporting to
Business Director
Working for OMD Malaysia
We embrace People First, by nurturing and empowering our talents on their growth journey with us. We simultaneously reward and allow our people to make a difference to their work and development.
Scope of the Role
The role sits within one of OMD’s most valuable account teams servicing one of our key global brands. The team is highly passionate in providing creative & innovative solutions to the client, while having flawless operations delivery. As a Manager, you will be the face of OMD to a major client, to develop the relationship with clients & be seen by client as a valuable member of the account team who adds value to the business.
The role requires you to:
- Responsible for delivering quality of contracted services
- Seek opportunities from out-of-scope offerings and value add services
- Provide strategic communication planning and excellent client servicing
- Possess strong working experience of how traditional and digital channels interplay in the media ecosystem
- Have a track record in the development of innovative and effective campaign solutions for this market
- Become a trusted partner by demonstrating traits with strong timeline management and delivering business outcomes
- Effective & efficient management and delivery of the agency’s media product & thinking to clients
- Delivers high quality output both internally & externally based on attention to detail and rigor
- Collaborate with media owners, agency partners and internal specialist teams to ensure all deliverables are met/launched on time
- Track budgets, monitor revisions, manage timing for agencies to submit their numbers for review, and to provide up-to-date details for revenue tracking and spend forecasts
- Work across all aspects of the business management with internal and external stakeholders, resolving client issues and contributing to pitches for business
- Develop and cascade ways of working, processes and planning framework with internal and external stakeholders
- Able to lead, train and upskill team and staff
Required Skills or Attributes:
- Min. 5-7 years in business development, media management and planning experience
- Leadership skills in building and operation excellence for the teams and partners
- Strong and confident articulation and communication skills.
- Always seeking new ideas/ inspirations to bring fresh perspectives to client work
- Able to challenge and provide intelligent feedback to clients and key stakeholders
- Strong people management, problem solving and proficient time management skills
- Strong data interpretation and analytical skills
- Strong attention to detail with elevated levels of accuracy
- Strong in client servicing and media planning to provide innovative and effective solutions
- Passionate about the media and communications industry and desire to achieve new business growth in a demanding landscape
- Demonstrate genuine passion and curiosity in our client & their business
