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Customer Service Specialist

  • Full Time, onsite
  • Corporate Partners Consultancy Sdn Bhd
  • Petaling Jaya, Malaysia
Salary undisclosed

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Job Responsibility

  • Greet patient and attending them according to their needs.
  • Make sure all facilities in the office are in good condition.
  • Carry out administrative duties: - Ordering supplies, calling & receiving phone calls
  • Process daily IN/OUT items/parcels including reverse pick-up if needed.
  • Arranging appointment.
  • Liaise with funder if thereâs any query regarding documents or payment.
  • Assisting for smoothing work with department or client.
  • Maintaining records or files for branch keeping.
  • Prepare documents: - Quotation, Official Receipts, Office Memo
  • Liaise with supplier to follow up regarding any pending, query or urgent orders.
  • Process daily outgoing and ingoing emails.
  • Maintaining office cleanliness including pantry, prayer room and toilet.
  • Keep record of every transaction for branch. - Payment from funder and customer/client.
  • Liaise with client regarding appointment, payment or any query from any party.
  • Request document with operation teams: - Delivery order, invoice, and purchase order
  • Follow up overdue payment with funder.

Job Requirements

  • Candidate must possess at least Primary/Secondary School /SPM/âOâ Level, Higher Secondary/STPM/âAâ Level/Pre-U, Professional Certificate, any field
  • Fresh Graduate is welcome
  • Required language(s): Bahasa Malaysia, English
  • Those with hospital experience are preferred.

Job Benefits

  • Annual leave
  • EPF / SOCSO / PCB
  • Medical and Hospital
  • Overtime Pay