Customer Service Specialist
Salary undisclosed
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Job Responsibility
- Greet patient and attending them according to their needs.
- Make sure all facilities in the office are in good condition.
- Carry out administrative duties: - Ordering supplies, calling & receiving phone calls
- Process daily IN/OUT items/parcels including reverse pick-up if needed.
- Arranging appointment.
- Liaise with funder if thereâs any query regarding documents or payment.
- Assisting for smoothing work with department or client.
- Maintaining records or files for branch keeping.
- Prepare documents: - Quotation, Official Receipts, Office Memo
- Liaise with supplier to follow up regarding any pending, query or urgent orders.
- Process daily outgoing and ingoing emails.
- Maintaining office cleanliness including pantry, prayer room and toilet.
- Keep record of every transaction for branch. - Payment from funder and customer/client.
- Liaise with client regarding appointment, payment or any query from any party.
- Request document with operation teams: - Delivery order, invoice, and purchase order
- Follow up overdue payment with funder.
- Candidate must possess at least Primary/Secondary School /SPM/âOâ Level, Higher Secondary/STPM/âAâ Level/Pre-U, Professional Certificate, any field
- Fresh Graduate is welcome
- Required language(s): Bahasa Malaysia, English
- Those with hospital experience are preferred.
- Annual leave
- EPF / SOCSO / PCB
- Medical and Hospital
- Overtime Pay
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