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Location: Kuala Lumpur
Experience: 3- 8 years
Job Mode: Full-time
Work Mode: On-site
Job Summary
ServiceNow Developer, your responsibilities will include developing, configuring and customizing the platform according to business requirements.
Responsibilities & Duties
- Develop, customize, and maintain ServiceNow applications, modules, and integrations.
- Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions.
- Design, develop, test, and implement ServiceNow solutions in alignment with industry best practices.
- Troubleshoot and resolve issues in ServiceNow applications and integrations.
- Stay up-to-date with ServiceNow releases and contribute to continuous improvement efforts.
- Experience: 3-5 years of experience as a ServiceNow Developer.
- ITSM Implementation: Expertise in implementing IT Service Management (ITSM) solutions within ServiceNow.
- Module Proficiency:
- Incident Management
- Problem Management
- Knowledge Management
- Change ManagementAsset & Configuration Management
- Service Request Catalog
- Service Portal
Encora is the preferred digital engineering and modernization partner of some of the world's leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora's technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering.
At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.
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