Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Customer Service Agent (Media Network)-Mandarin Speaker

Salary undisclosed

Apply on

Linkedn
Original
Simplified
Job Responsibilities
  • Assist customers with order placement using magento CMS platform, product inquiries, and order-related issues.
  • Provide optimal suggestions to customers to purchase other relevant products that would be beneficial to customers and (or) enjoy maximum benefit of any ongoing campaigns and promotions in TWS website.
  • Provide guidance on payment processes and resolve customer concerns promptly.
  • Reach out to customers for payment clarifications, exchanges, and refunds.
  • Maintain professionalism and empathy while addressing customer inquiries.
  • Process orders in Magento and ensure accurate delivery of payment links to customers.
  • Handle inquiries regarding order status, amendments, cancellations, and returns.
  • Clarify product details, warranty information, and usage instructions for customers.
  • Liaise with merchants to obtain accurate product information when needed.
  • Build rapport with customers and identify upselling opportunities during interactions.
  • Meet or exceed upsell targets while ensuring customer satisfaction.

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Job Requirements
  • Open to fresh graduates, possess minimum SPM, Diploma/Advanced Diploma, Bachelor's Degree, or equivalent in any field.
  • Experience in managing Live chats, emails, inbound & outbound calls.
  • Proficient in both written and spoken English & Mandarin as the role requires to liaise with Mandarin speaking clients.
  • Demonstrated ability in business writing and strong typing skills.
  • Excellent communication skills in email, face-to-face conversations, and messenger discussions.
  • Strong logical thinking, problem-solving skills, and the ability to work independently in a fast-paced environment.
  • A positive attitude, eagerness to learn, and the ability to adapt to changes.
  • Ability to multitask, prioritize, and manage time effectively.
  • Demonstrated teamwork and sales acumen, including upselling and cross-selling.
  • Willingness to work flexible (24/7) shifts, including nights and weekends.
  • Passion for assisting customers and effectively promoting ongoing promotions on the TWS website (https://wondershop.sg/) and Mediacorp's promotion mechanics to drive sales.

[Apply now at https://my.hiredly.com/jobs/jobs-malaysia-brandt-international-job-customer-service-agent-media-network-mandarin-speaker]
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