Customer Success Executive (Client Servicing)
Salary undisclosed
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- Act as a promarily liaison person between Sales Account Managers and other internal stakeholders within the company to ensure the digital advertising campaign are implemented successfully.
- Assist Account Managers in crafting responses to RFPs, proposals and contracts.
- Work closely with relevant internal stakeholders within the company to ensure the digital advertising campaign meets its intended key objectives and deliverables.
- Establish a high level of rapport with current and potential clients as well as provide accurate and timely information for decision making purposes.
- Responsible to liaise with Ad Operations department to generate performance report on the digital advertising campaign.
- Work closely with Creative department to develop the digital artwork, if required by the client.
- Conduct regular sales analysis to evaluate sales effectiveness and identify opportunities to ensure that the objectives of the digital advertising campaign are met.
- To carry out addional task / work as directed by management from time to time.
- Advertising experience will be added advantage.
- Candidate will demonstrate a strategic and analytical sales approach with focus on securing new business.
- Must be customer-forcused leader with excellent communication, networking and negotiation skills.
- Degree in Business Administration/Management/Marketing or any related advanced education.
- 1-2 years working experience in similar capacity in an advertising environment with proven track record in over-achieving quota.
- Must have good knowledge of Internet concepts and able to discuss them with conviction.
- Excellent communication skills.
Benefits include:
- Flex your schedule with flexible hours and a hybrid work setup
- Join a super cool, diverse team from across APAC
- Make a real impact and see your ideas come to life
- Epic team-building activities and unforgettable company events
- Company laptop to fuel your creativity
- Comprehensive medical coverage to keep you healthy
- Flexible benefits to suit your lifestyle
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