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Technical Support Engineer

Salary undisclosed

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We're looking for a dedicated and reliable Technical Support Engineer to join a growing team for a global leader in hygiene and sustainability solutions!.

  • Reporting to: HOD
  • Team size: 40 people
  • Location: Johor (traveling involved)
  • Attractive salary and bonus/benefits package

the role

  • Assist sales representatives in executing customer plans, conduct plant surveys, build relationships with key stakeholders, and provide technical support.
  • Analyze, interpret, and recommend to optimize customer operations and problem-solve for optimal performance.
  • Conduct routine maintenance, provide customer service, and ensure operational efficiency by managing inventory and adhering to safety standards.
  • Work closely with Sales Representatives to achieve shared goals and deliver exceptional customer service.

the experience

  • Degree in chemical engineering or equivalent.
  • At least 2 years of experience in similar field (water treatment, chemical industry).
  • Willing to travel to clients’ sites.
  • Ability to communicate in Mandarin (dealing with Chinese clients).

how to apply

To apply online, please use the relevant link provided. Only shortlisted candidates will be contacted by Michelle.
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