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  4. Click Websites.
  5. On the left, click Content Blockers.
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  4. Click Site settings.
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  1. Click the "Settings and more" icon at the top right of the Edge browser window.
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  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
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Jobs or company...

Ecommerce Manager

  • Full Time, onsite
  • Ellwood Consulting
  • Wilayah Persekutuan Kuala Lumpur, Malaysia
Salary undisclosed

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Simplified

Summary:

We are seeking a results-oriented eCommerce Manager to lead and drive the growth of our client's online business. Our client is a leading sports brand in Malaysia, with its headquarters located in Kuala Lumpur. This role will oversee all aspects of its online operations, including sales, marketing, customer experience, and international expansion. You will be responsible for driving online sales, increasing brand awareness, and ensuring an exceptional shopping experience for our customers.

Key Responsibilities:

1. eCommerce Strategy and Growth:

  • Develop and execute strategies to achieve online sales targets and increase profitability.
  • Manage daily eCommerce operations, including website updates, product listings, promotions, and inventory.
  • Identify opportunities for growth through new products, marketing, and partnerships.
  • Stay current on industry trends and adopt new technologies to enhance the online experience.

2. Online Marketing and Branding:

  • Lead online marketing efforts (SEO, SEM, social media, email, etc.) to build brand awareness and drive traffic.
  • Work with the marketing team to create engaging, consistent content.
  • Analyze traffic and customer behavior to improve marketing performance.

3. Customer Experience and Retention:

  • Ensure a smooth online shopping experience from browsing to delivery.
  • Address customer inquiries and issues promptly, providing top-tier service.
  • Develop strategies to increase customer loyalty, such as personalized offers and loyalty programs.

4. International Expansion:

  • Lead the eCommerce expansion into new international markets, adapting strategies to local preferences and regulations.
  • Manage relationships with international logistics providers, payment gateways, and marketplaces.
  • Conduct research to understand market opportunities and challenges.

5. Analytics and Reporting:

  • Track key performance metrics (traffic, conversions, average order value) to assess performance.
  • Provide regular reports and recommendations to senior management.

Qualifications and Skills:

Education and Experience:

  • Bachelor’s degree in Information technology, business, marketing, or a related field.
  • At least 3 years of experience in eCommerce management, with proven success in driving online sales.
  • Familiarity with eCommerce platforms, digital marketing tools, and analytics.
  • Experience in international eCommerce is a plus.

Skills and Competencies:

  • Strong leadership and team management skills.
  • Analytical, data-driven approach to problem-solving.
  • Strategic thinker with strong business acumen.
  • Excellent communication and interpersonal skills.
  • Passion for sports and knowledge of the sporting goods industry.

Benefits:

  • Join a leading sportswear company with growth potential.
  • Competitive salary and benefits.
  • Opportunities for career growth.
  • Dynamic and collaborative work environment.
  • Make a real impact on the company’s online business.
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