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- CBRE KL BSO, Bangsar South
Job Summary:
- Provides administrative support to a department or office location.
- Provides support for reception and guest services, mail services, phone, meeting rooms and location services.
- Assist in continuous improvement activities for the office operation support personnel team.
- The position will be based within Kuala Lumpur region.
Key Responsibilities:
- Provides administrative support to office operation support personnel team for the daily operations - functions include Office Management, Employee Experience, Digital & Technology and local hub communication
- Assist in building and maintaining SOPs/Playbook for the office operation support personnel team
- Aid in process improvement and standardization activities
- Receives and directs incoming calls to appropriate personnel and voicemail.
- Greeting clients and visitors
- Assisting with the scheduling and preparation of meeting rooms
- Coordinates catering for meetings and events
- Perform general clerical duties associated as required, such as record inbound & outbound courier, freight & mail via tracking systems
- Ordering office supplies and other common use items
- Maintains records and logs of service requests and tracks their status.
- Maintains a file of services including transportation sources, accommodations, and referral contacts.
- Manage company access card and upload attendance report
- Assist on onboarding new staff
- Manage pantry & stationery stocks
- Prepare Purchase Order
Qualifications and Education:
- Currently pursuing a Bachelor Degree in Business or equivalent, or prior Front Desk, Concierge, customer service or other hospitality experience is preferred.
- Ability to comprehend and interpret instructions, short correspondence, and memos
- Ability to respond to common inquiries/complaints with a strong, professional customer service orientation.
- Strong customer service skills, high flexibility, great time management & good problem solver
- Well-versed knowledge in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Sharepoint, etc.)
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