Clinical Application Specialist (Penang)
- Full Time, onsite
- Johnson & Johnson
- Penang, Malaysia
Salary undisclosed
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Description:
- To provide clinical support to existing and new hospitals primarily in Penang and within Malaysia.
- To communicate accurate information to physicians regarding all products and their indications.
- To provide first class service and seamless supply to customers including training, stock checks, timely deliveries and supporting internal stakeholders to ensure all cases are performed successfully.
- To abide in the correct usage & promotion of all Johnson & Johnson related products through regular training sessions and organized customer education sessions.
- To be accountable for logistics efficiency in assigned hospitals through optimized management of inventory.
- To communicate any potential business opportunities to the Manager.
- Will provide expert clinical product and technical assistance and training to physicians and to all customers.
- Educate customers on all products to optimize effective usage by providing technical and clinical information and in-service training.
- Creates awareness of business solutions and facilitates Sales Manager in engaging with key decision makers to drive incremental business.
- Maximize customer case support capabilities through proper planning, communication and scheduling techniques.
- Develop and share best practices with other clinical support colleagues. To assist in developing strategic partnership across other business units internally.
- Other admin support for franchise & ad hoc assignment.
- Minimum Bachelor’s degree or others (Bio Medical Science/Engineering etc).
- Ability to work independently with high responsibility.
- Strong communication & negotiation skills.
- Strong customer management and problem-solving skills.
- Excellent interpersonal and presentation skills with customers.
- Ability to prioritize and multitask with attention to detail.
- Preferably have a good track record of achievements.
- Self-motivated, energetic and a team player.
- Good command of English; speaking, reading, writing & presentation skills is required.
- Able to travel.
- Fresh graduates are encouraged to apply.
About Johnson & Johnson
Size | More than 5000 |
Industry | Health Care Supplies |
Location | Middlesex County, United States |
Founded | 1 January 1886 |
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