Branch Manager

Role Description

Branch Manager is responsible to assign and direct all work performed in the branch and to supervise all areas of sales and operation. You will manage staff, foster a positive environment and ensure customer satisfaction. The successful candidate will have a hands-on approach and will be committed to the expansion and success of the business by implementing strategies that increase productivity and enable sales targets achievement.

Responsibilities

• Maintain financial responsibility for all expenses, branch's profit, and asset management.
• Able to bring out the best of branch’s personnel by providing training, coaching, development and documentation as related to operational procedures.
• Able to capable to identify areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities.
• Stay abreast of competing markets and provide reports on market movement and penetration.
• Sufficient knowledge of modern management techniques and best practices.
• Responsible to manage day-to-day branch operational ensuring timely opening and closing of the branch, service to the customers for all services and keeping high level bank standards.
• Able to delegate duties to various team members, giving them the specific tasks to accomplish for the overall success of banking operations.
• Good interpersonal and communication, organizational and planning skills.

Qualifications

• Bachelor's degree or equivalent in Banking/Financial Services or equivalent.
• 3+ years of management or supervisory experience, relevant sales experience in the banking and financial industry.
• Experience in banking, financial services, or related field
• Strong leadership and management skills
• Excellent communication and interpersonal abilities
• Knowledge of Islamic banking principles (preferred)