Front Desk Admin (Salon) Full-time & Part-time

职位名称：前台行政人员（发廊）
地点：Pavilion Bukit Jalil（全职）| Eko Cheras Mall（兼职）

主要职责：

• 热情接待和协助到店顾客。
• 高效处理顾客咨询、预约和安排。
• 管理前台的日常运营，确保顾客流动顺畅。
• 保持前台区域的整洁和有序。
• 处理基本的行政任务，如数据录入、管理日程和维护记录。
• 协助推广沙龙服务和产品。
• 通过解决顾客需求和问题，确保高水平的顾客满意度。
• 跟进潜在客户，通过电话、信息或聊天维护良好的客户关系。
• 管理&推广公司社交平台， 拍摄&简单剪接头发&头皮素材和作品。
• 管理&回复公司各种社交媒体平台和WhatsApp的询问，线上线下成交顾客。
• 效率执行完成管理层交代的一切的工作任务。

我们需要的条件（职位要求）：

• 经验：有相关经验者优先。
• 语言：精通中文、英文和马来文。
• 技能：基本电脑操作知识，包括Excel和Microsoft Office。

工作时间：

• 全职（Pavilion Bukit Jalil）
  早班：上午10点至晚上8点 | 晚班：下午12点至晚上10点
  每周休息一天（平日）。
• 兼职（Eko Cheras Mall）
  周末和节假日工作。

加入我们的理由：
成为我们充满活力的沙龙团队的一员，我们重视积极的能量、合作精神以及学习和成长的意愿！无论您寻求的是全职稳定的工作，还是兼职灵活的安排，我们都为您提供机会！

Job Title: Front Desk Admin (Hair Salon)

Location: Pavilion Bukit Jalil (Full-Time) | Eko Cheras Mall (Part-Time)

Key Responsibilities:

• Greet and assist customers warmly upon arrival.
• Handle customer inquiries, bookings, and appointments efficiently.
• Manage daily operations at the front desk, ensuring smooth customer flow.
• Maintain a clean and organized reception area.
• Handle basic administrative tasks such as data entry, managing schedules, and maintaining records.
• Assist in promoting salon services and products.
• Ensure high customer satisfaction by addressing needs and resolving any issues.
• Follow up with potential customers and maintain good customer relationships through phone calls, messages, or chats.
• Manage and promote the company’s social platforms, and take photos and simple video edits of hair and scalp materials and works.
• Manage and respond to inquiries on various social media platforms and WhatsApp, and close sales both online and offline.
• Efficiently execute and complete all tasks assigned by management.

What We’re Looking For (Job Requirements):

• Experience: Relevant experience preferred.
• Languages: Proficient in Chinese, English, and Malay.
• Skills: Basic computer knowledge, including Excel and Microsoft Office.

Schedule:

• Full-Time (Pavilion Bukit Jalil)
  Morning Shift: 10 AM - 8 PM | Night Shift: 12 PM - 10 PM
  One weekday off.
• Part-Time (Eko Cheras Mall)
  Weekends and holidays.

Why Join Us:
Be part of a vibrant salon team where we value positive energy, collaboration, and a willingness to grow! Whether you're looking for full-time stability or part-time flexibility, we have a spot for you.