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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
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  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
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  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
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  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
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Jobs or company...

Client Service Senior Specialist (New York Shift)

  • Full Time, onsite
  • Agensi Pekerjaan Randstad Sdn Bhd - Professional
  • Kuala Lumpur Account & Relationship Management (Banking & Financial Services) Full time $6k - $9k p.m., Malaysia
Salary undisclosed

Apply on

JobStreet
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Responsibilities:

  • Client Service Support:
    • Provide reactive support for client enquiries related to New York cash management products and the bank's online banking platform (GPP).
    • Assist with technical inquiries in close cooperation with the Cash Management Specialist and Relationship Manager.
    • Manage GPP support activities such as drafting contracts/forms, user set-up, lock/release of user access, statement delivery set-up, GPP training for clients, troubleshooting, payment file diagnostics, and user offboarding.
  • Cash Pooling Support:
    • Coordinate with relevant teams for cash pooling setup, modification, or deletion.
    • Prepare and manage monthly interest reports for clients and ETL calculations.
    • Serve as the first-level contact for clients regarding daily operations, queries, and issue escalation.
  • Cash Management Product Support:
    • Provide reactive support for clients' cash management product queries.
    • Handle internal and external correspondence, customer reports, contracts, and user setup forms.
    • Manage the return of contracts, archiving customer documents, and setting up users in cash product portals.
    • Enter requests into the ordering systems and forward to the appropriate teams, ensuring accurate data quality.
  • Stakeholder Collaboration & Service Quality:
    • Maintain close collaboration with internal stakeholders to ensure high service quality across all branches.
    • Proactively contribute new ideas to improve team operations and support the Team Head when needed.
    • Mentor team members and act as a subject matter expert for client services.
  • Compliance & Governance:
    • Adhere to the bank's governance policies, compliance procedures, and 1st Line of Defense concept.
    • Support Relationship Managers in managing compliance topics related to trade finance and cash management products.
    • Ensure understanding of client businesses to comply with Anti-Money Laundering (AML) and Counter Financing of Terrorism (CFT) regulations.
    • Uphold the bank's Code of Conduct and compliance with local and global regulations.
  • Additional Responsibilities:
    • Support ad-hoc client initiatives in collaboration with the International Corporates Relationship Managers.
    • Perform other duties as assigned, ensuring alignment with organizational goals and initiatives.

    Job Requirements:

    • University degree, diploma, or relevant tertiary education in Business Administration or a related field.
    • 3-4 years of experience in a client service role, preferably in business administration or a relevant industry.
    • Fluent verbal and written communication skills in English.
    • Proficient in MS Office Suite.
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