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Application System Support

  • Full Time, onsite
  • ISJ TECHNOLOGY SDN. BHD.
  • Selangor Help Desk & IT Support (Information & Communication Technology) Full time, Malaysia
Salary undisclosed

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As an Application System Support specialist, you will play a crucial role in ensuring the smooth functioning and availability of our software applications. Your primary responsibility will be to provide technical assistance and troubleshooting support to end-users, resolving issues promptly and efficiently. Collaborating with the IT team, you will participate in application testing, upgrades, and maintenance activities. Your attention to detail and problem-solving skills will contribute to maintaining the reliability and performance of our critical software systems.

JOB RESPONSIBILITIES: -

  • Provide technical assistance and support to end-users for software applications.
  • Troubleshoot and resolve application-related issues promptly.
  • Collaborate with the IT team in testing, upgrading, and maintaining applications.
  • Monitor application performance and identify potential problems.
  • Assist in the documentation of application procedures and guidelines.
  • Stay updated with the latest application features and enhancements.

JOB REQUIREMENTS: -

  • Bachelor's degree in Computer Science or a related field (or equivalent experience).
  • At least 1-3 years proven experience in application support and troubleshooting.
  • MUST have basic knowledge of programming
  • MUST have basic logic in software development
  • MUST have intermediate knowledge of SQL (MySQL and MSSQL)
  • Familiarity with software testing and maintenance processes.
  • Strong problem-solving and communication skills.
  • Attention to detail and ability to work in a fast-paced environment.
  • Customer-focused attitude and dedication to delivering excellent support.

WORKING LOCATION & WORKING HOUR: -

  • The Ascent @ Paradigm Mall
  • Monday - Friday (Flexible working hours)

WHAT'S IN IT FOR YOU?

  • 13th month salary
  • EPF / SOCSO / PCB.
  • Medical, Dental and Optical benefits.
  • Free-flow snacks and drinks in office pantry.
  • Smart casual working attire.
  • Full Attendance Allowance.
  • Free Parking.
  • Young, vibrant and open work culture.

Due to volume of applications, we regret that only shortlisted candidates will be notified.