Application System Support
- Full Time, onsite
- ISJ TECHNOLOGY SDN. BHD.
- Selangor Help Desk & IT Support (Information & Communication Technology) Full time, Malaysia
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As an Application System Support specialist, you will play a crucial role in ensuring the smooth functioning and availability of our software applications. Your primary responsibility will be to provide technical assistance and troubleshooting support to end-users, resolving issues promptly and efficiently. Collaborating with the IT team, you will participate in application testing, upgrades, and maintenance activities. Your attention to detail and problem-solving skills will contribute to maintaining the reliability and performance of our critical software systems.
JOB RESPONSIBILITIES: -
- Provide technical assistance and support to end-users for software applications.
- Troubleshoot and resolve application-related issues promptly.
- Collaborate with the IT team in testing, upgrading, and maintaining applications.
- Monitor application performance and identify potential problems.
- Assist in the documentation of application procedures and guidelines.
- Stay updated with the latest application features and enhancements.
JOB REQUIREMENTS: -
- Bachelor's degree in Computer Science or a related field (or equivalent experience).
- At least 1-3 years proven experience in application support and troubleshooting.
- MUST have basic knowledge of programming
- MUST have basic logic in software development
- MUST have intermediate knowledge of SQL (MySQL and MSSQL)
- Familiarity with software testing and maintenance processes.
- Strong problem-solving and communication skills.
- Attention to detail and ability to work in a fast-paced environment.
- Customer-focused attitude and dedication to delivering excellent support.
WORKING LOCATION & WORKING HOUR: -
- The Ascent @ Paradigm Mall
- Monday - Friday (Flexible working hours)
WHAT'S IN IT FOR YOU?
- 13th month salary
- EPF / SOCSO / PCB.
- Medical, Dental and Optical benefits.
- Free-flow snacks and drinks in office pantry.
- Smart casual working attire.
- Full Attendance Allowance.
- Free Parking.
- Young, vibrant and open work culture.
Due to volume of applications, we regret that only shortlisted candidates will be notified.