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FORWARDING MANAGER/ ASSISTANT MANAGER

Salary undisclosed

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Location:

  • Kempas Baru, Johor Bahru

Responsibilities:

  • Oversee all operations within the Forwarding Department.
  • Ensure all customs licenses, certificates, and other regulatory documents are up-to-date and compliant.
  • Enforce and standardize departmental policies, procedures, and processes.
  • Provide expert advice on customs legislation and promptly resolve any customer-related issues.
  • Troubleshoot and address operational challenges within the department.
  • Offer internal training and provide guidance on complex customs inquiries.
  • Develop detailed job descriptions for department staff to clarify roles and responsibilities.
  • Attend management meetings and ensure compliance with ISO 9001 and ISO 45001 standards.
  • Requirements:

    • Minimum of a Diploma or higher qualification.
    • Strong understanding of Customs & Government Agency regulations.
    • Excellent communication skills and the ability to maintain strong relationships with Customs personnel.
    • Proven leadership experience with demonstrated responsibility and decision-making ability.
    • At least 5 years of recent experience in customs brokerage.