Client Relationship Management :- Build and maintain strong relationships with clients in the gaming sector.
- Act as the primary point of contact for assigned accounts, addressing client needs and concerns promptly.
Account Strategy Development :- Collaborate with clients to understand their business goals and challenges.
- Develop account strategies to maximise revenue and client satisfaction.
Performance Tracking and Reporting :- Monitor account performance metrics and prepare regular reports for clients and internal stakeholders.
- Analyse data to identify trends and opportunities for account growth.
Collaboration with Internal Teams :- Work closely with marketing, product development, and customer support teams to ensure alignment with client objectives.
- Facilitate communication between clients and internal teams to enhance service delivery.
Contract Negotiation and Management :- Oversee contract negotiations and renewals, ensuring favorable terms for both parties.
- Ensure compliance with contract obligations and manage any issues that arise.
Market Research and Analysis :
Education :- Bachelor’s degree in Business Administration, Marketing, or a related field.
Experience :- 3-5 years of experience in account management, preferably as a gaming provider or distributor.
- Proven track record of managing multiple client accounts and achieving sales targets.
Skills :- Strong interpersonal and communication skills, with the ability to build rapport with clients.
- Excellent analytical and problem-solving abilities.
- Understanding of the gaming industry, including trends and consumer behavior.
Personal Attributes :- Self-motivated and results-oriented, with a strong attention to detail.
- Ability to work effectively in a fast-paced, dynamic environment.
- Team player with a collaborative mindset.
- Ability to entertain clients in various settings, ensuring a positive experience and fostering strong relationships.
- Willingness to travel on short notice as needed to meet client and business demands.
- Must be able to attend industry conventions and events, representing the company and engaging with key stakeholders.