Virtual Front Waiter / Waitress
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Position : Happy Cashier
We are looking for front waiters who are fluent in Chinese and English and
able to work remotely to process customer orders through online channels.
This position is fully remote and allow you to work from home which is suitable
for job seekers with a dignified skills, and good communication skills, and
good customer service awareness.
Responsibilities
1. Receive and process customer orders via Zoom, and other online
platforms.
2. Assist customers with menu selections, making menu recommendations,
provide detailed information about menu items, including ingredients and
preparation.
3. Answering questions and sharing additional information with customers.
4. Ensure order information is accurate and entered into the POS system in
a timely manner.
5. Responsible to communicate with restaurant staffs to review daily
specials, changes on the menu and service specifications to ensure
smooth completion of orders.
6. Perform any duty assigned by superior.
Requirements
1. With good communication skills, outgoing, and dignified appearance.
2. Have proficient listening, speaking, and reading skills in English Chinese.
3. Proficient in using M/icrosoft Office software.
4. Have a sense of responsibility and teamwork spirit, and be able to handle
problems independently.
5. Working remotely with US Time Zones, and able to work in shift.
6. Fresh graduates are encourage to apply.
Working Hours & Working Days
US Time Zone
Shift pattern ( Local Time )
- Shift A / 0100 - 0700 ; 6 hours working ( 45 min break hours)
- Shift B / 0700 - 1100 ; 4 hours working ( no break )
(*note : This is a typical schedule but may vary depending on customer ( restaurance )
requirements)
6 days per week
1 day off ( not on weekend )