Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

US /UK Customer Experience Specialist | Software Onboarding | Customer facing

Salary undisclosed

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Job Title: Software Onboarding Specialist | Must have SaaS based and Hospitality industry exp

Location: Remote. Anywhere in Southeast ASIA

Working Hours: Ability to work complete US hours and adapt to EST,CST or PST

Experience: 2 Years +

Responsibilities And Duties
  • Take over customer relationship as soon as the sales are closed/ contract is signed.
  • Coordinate set-up requirements internally and with the customer.
  • Complete software set up, onboard customers successfully.
  • Provide training to the customer, and then hand over the customer to the customer support team for ongoing email and phone support.
  • Maintain a relationship with the customer on a regular basis. Brief them of new features.
  • Cross-sell and Upsell to the customer over time.
  • Responsible for contract renewals.
  • Own overall relationship with assigned clients
  • Ensure retention and satisfaction of all assigned clients
  • Aid clients in achieving their goals

Qualifications and Skills At least 2 years of experience in a customer success/ account management role.

  • Must have worked in a SaaS company in any role/ discipline.
  • Must have software setup, training and customer onboarding experience.
  • Upsell customers to switch to higher software plans.
  • Excellent computer skills, including Microsoft Office suite, Gsuite by Google, CRM like Hubspot/ SalesForce. You will also be using Excel, Word, Powerpoint, Google Drive, and e-mail.
  • Prior project management experience. Ability to use modern project management tools.
  • Experience with at least one of the following: Asana, Monday, Basecamp, Airtable
  • Must have experience using customer support tools like Zendesk, Freshdesk, etc.
  • Self-starter, Disciplined, and Organized to prepare, maintain, and update your own project plan, tasks, and reporting.
  • Analytical
  • Demonstrated ability to increase customer satisfaction
  • Preferred prior experience in sales or a track record of achieving KRAs
  • Associate degree or equivalent

Skills: hubspot,upselling,crm (hubspot/salesforce),customer support tools,software setup,e-mail management,crm like hubspot/ salesforce,microsoft office suite,email,analytical,customer success,customer support tools (zendesk, freshdesk),gsuite by google,sales,project management,degree,saas industry,organized,cross-selling,email management,asana/monday/basecamp/airtable,hospitality industry experience,associate degree or equivalent,project management tools,project management tools (asana, monday, basecamp, airtable),customer relationship management,sales experience,software onboarding,e-mail,saas,account management,project planning,analytical skills,crm,monday,zendesk,b2b saas,gsuite,self-starter,onboarding new customers,customer satisfaction,airtable,increasing customer satisfaction,saas experience,salesforce,hospitality industry,saas industry experience,basecamp,microsoft office,modern project management tools,hospitality industry exp,associate degree,training,retention,reporting,powerpoint,excel,contract renewals,customer support tools (zendesk/freshdesk),word,freshdesk,customer onboarding,customer support,google drive,cross selling,disciplined,asana,onboarding
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