Customer Operations-Analyst/ Associate
Salary undisclosed
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**1 year extendable contract with client**
**Budget upto 5000 RM/M**
*We need just Customer Ops experience Customer support and Logistics background.
Team Management
- Task assignment, resource backup management, OT and Public Holiday arrangement
- First level of escalation
- Ensure team member works accordance to the approved DTP
- Manage Customer Feedback & Complaints, Satisfaction from Survey sent
- Assisting team member in day-to-day operations task
Skills & Experience Required
- ERP experience
- OTC hands-on if you have.
- SAP FI CO Finance
- Billing/ Sales Order Management / Supply Chain Operations experience
- Adaptable, analytical, agile in learning and results oriented
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