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Customer Operations-Analyst/ Associate

Salary undisclosed

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**1 year extendable contract with client**

**Budget upto 5000 RM/M**

*We need just Customer Ops experience Customer support and Logistics background.

Team Management

- Task assignment, resource backup management, OT and Public Holiday arrangement

- First level of escalation

- Ensure team member works accordance to the approved DTP

- Manage Customer Feedback & Complaints, Satisfaction from Survey sent

- Assisting team member in day-to-day operations task

Skills & Experience Required

- ERP experience

- OTC hands-on if you have.

- SAP FI CO Finance

- Billing/ Sales Order Management / Supply Chain Operations experience

- Adaptable, analytical, agile in learning and results oriented