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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Customer Success/Service Executive

Salary undisclosed

Apply on

JobStreet
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About:

Vitera is a Science-Based Supplements company and it is our mission to create proven, effective and unique supplements by using the latest research findings. We are the first to have a Doctor-Approved weight management supplement in Malaysia, with rapid expansion plans for next year which includes diversifying our supplement range into Health and ultimately Fitness. These plans include further regional expansion across S.E.A, as we are currently selling in Malaysia, Singapore and Brunei.

We are seeking a dedicated, reliable & organized candidate for our Customer Success Executive role. Ideal for candidates with Hospitality, Sales Admin, Customer Service, Business Development or Personal Assistant experience who want career progression.

This position would include a Full Basic Salary + Commission.

Responsibilities

1. Customer Success:

  • Provide exceptional customer support by promptly responding to any questions & helping customers with any challenges
  • Contact customers after they purchase to provide the right program to customers depending on their feedback
  • Guide customers throughout their journey based on their program
  • Help customers have the best experience in order to increase repeat purchases & customer loyalty
  • Maintain a positive & friendly demeanor while interacting with customers

2. Administrative:

  • Segment customers into groups
  • Manage customer databases efficiently
  • Monitor & update customer information & status into CRM system
  • Prepare & maintain customer reports to update Management team
  • Communicate customer information to Marketing team for content creation
  • Assist in the planning & coordination of events


3. Development:

  • Update Management & Marketing team with key feedback points of customer thoughts, challenges & opportunities
  • Contribute ideas on how the customer experience can be improved

Requirements

  • High dedication, reliability & responsibility
  • Proven experience in dealing with customers
  • A minimum of 2 years of WhatsApp Sales or Customer Service experience
  • Ability to multi-task & high organizational skills
  • Always maintaining a positive & friendly demeanor while interacting with customers
  • Excellent written & verbal communication skills
  • Attend mandatory training for 'Vitera's Customer Journey'
  • Ability to work independently & proactively

Job Highlights:

  • Good Salary & Commission
  • Strong Career Progression
  • Exciting Benefits
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