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Business Office Assistant (Shift Work)

Salary undisclosed

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Sunway Medical Centre is Hiring!

As part of the business expansion, we are looking for passionate service associate to join our big family.

Job Scope:

  • Ensure reception and registration procedures of patients for specialist clinics are handled in a timely manner.
  • Provide advice to patients regarding their admission/visitation procedures.
  • Ensure all charges received are accurately entered into the Hospital Information System (HIS).
  • Perform final checking on charges especially doctor’s charges, consignment items, etc., upon finalizing and presenting patient’s bill for collection purposes.
  • Ensure billing and collection procedures are executed in a professional manner.
  • Verify insurance benefits assigned to our hospital to determine if insurance coverage meets the standard of admission in defined policy.
  • Apply for Guarantee Letter (GL) and liaise with insurance providers.
  • Collect payment through cash, debit/credit card and cheque.
  • Assist in ad-hoc task/project assigned.

Job Requirements:

  • Higher Secondary/STPM/A-Level/Pre-U, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree or equivalent.
  • Minimum 1 year of relevant working experience, preferably in Front Office Operations or Customer Service in healthcare, retail or hospitality industry.
  • Skills: Customer service, self-initiative, multitask, responsive, independent, and good communication.
  • Fresh graduates are encouraged to apply!
  • Willing to work on shifts (including night shift), weekends and public holidays.

Hiring process:

  • Average processing is around 2 to 4 weeks.
  • Subsequently, our recruitment team will reach out to shortlisted candidates for interview arrangements.