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Customer Service Officer

  • Full Time, onsite
  • Oneworks Sdn Bhd
  • Kuala Lumpur Customer Service - Call Centre (Call Centre & Customer Service) Full time RM 2, Malaysia
Salary undisclosed

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Responsibilities

  • Provide exceptional customer and technical support on a daily basis.
  • Analyze customer needs and technical issues, offering effective solutions and recommendations.
  • Ensure customer satisfaction through prompt and efficient problem resolution.

Qualifications

  • Strong customer support and technical skills.
  • Proficient in analyzing customer needs and technical issues.
  • Excellent communication and interpersonal skills.
  • Strong analytical and problem-solving abilities.
  • Ability to thrive in a fast-paced, pressure-driven environment.

Requirements

  • Candidate must possess at least a Secondary School/SPM/"O" Level, any field.
  • Required language(s): English, Bahasa Malaysia, and other language are an advantage.
  • Fresh graduates are encouraged to apply.
  • Applicants must be willing to work in Kuchai Lama.
  • Preferably Non-Executives specializing in Customer Service or equivalent.
  • 5 Full-Time position(s) available.
  • 5 Part-Time position(s) available.
  • Require to work shift or normal working hour.