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Fresh Graduate (Telesales-US Shift)

  • Full Time, onsite
  • METTLER-TOLEDO SERVICES ASIA-PAC SDN BHD
  • Petaling Jaya, Malaysia
Salary undisclosed

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***Please Review The Job Description Thoroughly. ***

About Mettler Toledo METTLER TOLEDO is a leading global supplier of precision instruments and services. We are recognized as an innovation leader and our solutions are critical in key R&D, quality control, and manufacturing processes for customers in a wide range of industries including life sciences, food, and chemicals. We operate throughout the world with a culture shaped by innovation and international flair.

We are seeking a Telemarketer to join our sales team and contribute to the growth of Mettler Toledo. You will be responsible for generating and qualifying leads through outbound calling, building customer relationships, and achieving sales targets.

Your Tasks:

  • Generate interest in our products and services.
  • Contact potential customers to inform them about our offerings.
  • Follow up with interested customers.
  • Develop in-depth product knowledge.
  • Manage and qualify sales leads.
  • Build customer relationships and nurture leads.
  • Provide sales reports and analysis.
  • Maintain accurate customer data.
  • Achieve sales targets.
  • Support other team members as needed.

Additional Information:

  • Will be working overnight shift (eg: 8PM to 5AM, Mon-Fri)
  • Fully working onsite in office @ PJ33

Required Knowledge, Skills and Abilities

  • Sales Focus: Proven ability to drive revenue through telemarketing initiatives.
  • Customer Orientation: Strong understanding of customer needs and ability to address them proactively.
  • Decision Making: Confidence in making informed decisions and collaborating with other teams to achieve sales goals.
  • Communication: Excellent interpersonal and communication skills for building rapport with customers and colleagues.
  • Teamwork: Ability to collaborate effectively with team members in a fast-paced environment.
  • Professionalism: Maintains a high level of professionalism in all interactions.
  • Time Management: Efficiently manages workload and prioritizes tasks.

What You Need To Succeed

  • Diploma or Bachelor's degree (or equivalent)
  • Fluency in English (written and spoken)
  • Flexibility to work odd hours and on public holidays
  • Strong attention to detail
  • High energy and enthusiasm
  • Excellent customer service skills
  • Ability to work independently and as a team
  • Proficiency in web and electronic tools
  • Strong computer skills (PowerPoint, Excel, Word)
  • CRM system experience
  • SAP knowledge (a plus)

Our Offer to You

  • Stable employment conditions based on the contract of employment
  • 1.5 months fixed contractual bonus
  • Medical care with the dental package
  • Life insurance

Equal Opportunity Employment

We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification.