Assistant Manager, Learning & Talent Development

About the role

To manage and execute the Bank’s learning and talent development strategies in alignment with Islamic Banking principles, ensuring that all initiatives comply with internal policies and procedures, industry regulations and best practices. This role is responsible for designing and delivering impactful training programs, executing talent management processes, and fostering a culture of continuous professional and personal development. This involves collaboration with internal stakeholders and external partners, ensuring all efforts to support the Bank’s strategic objectives and regulatory requirements.

What will you do:

• Lead the end-to-end deployment e-learning initiatives, including content management, user testing, learner assignments and tracking progress including sending reminders to ensure timely completion.
• Assist in identifying and managing relationships with training providers, accreditation bodies and agencies, ensuring all programs meet required standards and align with the Bank’s policies and procedures.
• Handle the end-to-end HRDF process, including levy payments, reclass, grant applications, claims submissions and compliance with all HRDF and the Bank’s related policies.
• Manage the Learning Management System (LMS), including creating and updating courses, managing user enrollments, tracking and maintaining attendance records.
• Coordinate the execution of bank-wide and divisional training calendar and programs, ensuring seamless logistical arrangements, email communication and post- training evaluations.
• Assist in monitoring the training budget to ensure cost-effective use of resources.
• Maintain records and regular updates on talent programmes and the Talent Book.
• Provide regular updates to the management on the progress and status of succession plans, the development of high-potential talents, and the overall health of the talent pipeline.
• Support leadership development at all levels by facilitating the Leadership Talent Review process which includes identifying, assessing and developing internal talents and successors.
• Manage the end-to-end licensing matters that include registration, renewal and removal of licenses for employees related to the Federal Investment Managers Malaysia (FIMM), Investor Protection Professional Certification (IPPC), Pasaran Kewangan Malaysia Certificate (PKMC) and other licenses as required.
• Lead the CPD and CPE fulfillment for all types of licenses (FIMM, IPPC, PKMC) including coordinating and facilitating trainings, tracking of hours and liaising with the relevant licensing bodies to ensure compliance of the regulatory requirement.
• Manage the complete invoice processing cycle for learning and talent development initiatives, ensuring timely payments and accurate financial tracking.
• Generate accurate and insightful management information reports for management meetings and strategic updates.
• Maintain and regularly update the learning dashboard ensuring accuracy and provide analytical insights on all training programs conducted.
• Assist in the preparation of presentations and reporting materials.
• Assist in developing the Training Needs Analysis and market research on latest industry practices and regulatory requirements.
• Collaborate with key internal stakeholders to promote learning and talent development initiatives, ensuring active employee participation across various learning programs.
• Act as the primary contact for learning and talent development inquiries from employees, addressing questions and providing guidance on learning-related matters.

Skills, certifications and experience you possess:

• Bachelor’s Degree / Professional Degree in Human Resource / Business Administration / Finance, or any related field.
• Possess a minimum of 3 years' experience in learning and talent development, preferably within the Banking or Financial Services industry.
• Strong knowledge of Learning Management Systems and e-learning technologies.
• Familiarity with Islamic Banking principles and regulations is an added advantage.
• Excellent written and communication skills.
• Excellent analytical skills with strong attention to details.
• Excellent interpersonal skills and good stakeholder management.